Data Collected and Processing Purposes
No email address is required to create a VPNHT account; a username and password are sufficient. The system processes the username, authentication credentials, and account status to identify the account, complete sign-in, maintain subscription benefits, and address security risks. Authentication credentials are used only for account verification and not for marketing.
When a subscription is purchased or adjusted, the system stores plan details, order amounts, payment methods, transaction status, refund status, and necessary order-related identifiers. These records support service delivery, billing checks, refunds, investigations of unusual transactions, and ticket dispute resolution. Traffic usage and subscription validity are processed to enforce plan rules, display remaining benefits, and maintain account functions.
When visiting the official website or user panel, servers may process page addresses, access times, referring pages, browser type, operating system type, IP address, and error information. This access data supports website security, troubleshooting, page improvements, and capacity planning. It is not used to build profiles of the international websites users visit.
No-Logs Policy and Connection Data
VPNHT does not record which websites users access through international routes. It does not store DNS query contents, communication content, application usage content, or historical records that could be used to reconstruct browsing activity. The service also does not inspect user transmissions for advertising analytics or content recommendations.
VPNHT does not retain connection logs that identify personal connection activity over the long term. To establish network sessions, enforce subscription access, and calculate plan traffic, the system processes necessary technical information while the service is running. After a session ends or its operational purpose is complete, this information is not organized into a browsing history. Access records used for website protection and network activity on international routes are separate data categories; the former is retained only as long as needed for security and troubleshooting.
When a service issue occurs or a user submits a ticket, the user may provide error messages, client logs, connection times, or other troubleshooting materials. These materials are used only to address the relevant issue and are cleared under the data retention principles once the ticket is complete and further review is no longer needed.
Cookies and Local Storage
The website may use cookies or browser local storage to save sign-in sessions, language preferences, interface state, and necessary security markers. The user panel also stores authentication information locally to maintain the sign-in state, so pages do not require repeated verification during navigation. These technologies provide functions explicitly requested by users and are not used to record content accessed through international routes.
Browsers generally allow users to view, clear, or restrict cookies and local storage. After clearing them, an account may be signed out, and language or interface preferences may return to their default state. If necessary storage is fully restricted, sign-in, order processing, or some user panel functions may not work properly.
Third-Party Payment Processing
VPNHT supports Alipay, WeChat Pay, and USDT. Payments are processed by the relevant payment service or transaction network. Payment account information submitted to the payment provider is managed by that provider under its own privacy rules. VPNHT does not require users to resubmit complete payment credentials already held by the payment provider on this website.
To confirm payments and provide after-sales support, VPNHT receives and stores order identifiers, payment channels, amounts, transaction results, and necessary reconciliation information. Payment services may process data independently to meet legal obligations, manage risk, and handle disputes. Their processing is governed by the applicable service terms and privacy rules.
Data Retention, Access, and Deletion
Account data is retained while the account remains active. After an account is closed, it is kept only for the period necessary to reconcile orders, investigate security issues, resolve refund disputes, or meet applicable legal obligations. Order records are retained according to the practical needs of payment reconciliation and dispute handling. Access statistics are kept in aggregated form where possible, and data that no longer serves operational or security purposes is deleted or separated from the account.
Users can view account, subscription, and order information through the user panel. To correct information, close an account, or request deletion of eligible data, users can submit details through the user panel ticket portal. VPNHT will first verify control of the account before processing the request. Data that must be retained by law, remains relevant to a transaction dispute, or is necessary to protect system security may not be deleted at the same time as the request; once those restrictions no longer apply, it will be handled under this policy.
Data in backups is overwritten according to the normal backup update cycle. Until overwritten, backups are used only for disaster recovery and service continuity, not for routine queries, marketing analysis, or rebuilding an account that has already been closed.
Policy Updates
VPNHT may update this policy when service features, data handling practices, or applicable rules change. The revised text will be published on this page, and the “Last updated” information at the top will be changed accordingly. Significant changes involving data purposes, user rights, or sharing scope will receive a prominent notice on the website or in the user panel.
Continuing to use the services after an update takes effect indicates that the user has read the policy version then in force. If a user does not accept the changes, they may stop using the services and submit a request concerning account data through the ticket portal.